Managed Services Total Care

Management, Monitoring, & Security

Our Managed Services Core offering focuses on the efficient and productive operations of our clients’ technical systems including:

  • Endpoint Protection, Firewall, Intrusion Detection and Security

  • 24x7 Monitoring of managed devices and network equipment

  • Proactive Maintenance and Management of Desktops & Laptops

  • Endpoint Security (Antivirus and Endpoint Detection and Response) through SentinelOne PLUS support from a 24x7 security operations center

  • Real-Time Threat Management and Intrusion Isolation

  • Operating System and Common Software Patching/Updates

  • Asset and Software License Management

  • End-User Knowledge Base

  • Ongoing Reporting

  • Quarterly Business Reviews

Service Desk & Knowledge Base

Our Managed Services Support offering focuses on the support and operational efficiency of your staff by assisting with:

  • Service Desk / Helpdesk

  • Multiple Support Avenues w/ a 4-Hour Guaranteed First-Response

    • Email

    • Web Form

    • Phone

  • Simple Remote Access

  • End-User Anti-Phishing and Email Security Training

  • Cloud Backups (Hybrid Onsite + Cloud available at additional cost)

  • Quarterly Business Reviews

One Comprehensive Solution

Our comprehensive Managed Services offering is a single and cohesive offering to enable our client organizations to focus on growing and operating their business while our staff ensures that their IT operation is working as efficiently as possible.

By engaging in a Total Care model, we ensure that all IT operations from asset management, endpoint management, tenant management, user management, security, documentation, and backups are all handled while reporting back on a consistent basis to client leadership. This ensures that there is proper accountability to our clients in helping them grow their business through efficient operations.

Our quarterly business reviews help keep our managed services and your business leadership aligned and well-informed to help in streamlining business operations.

Interested In Managed Services?

Does your business need IT support or data backup (or both)? You can use the calculator to the right to see what you can expect to pay monthly for service. Don’t worry, it isn’t an estimate. We believe in completely transparent pricing and service. The price you see is the price you’ll pay.

We have no hidden or add-on fees. Whatsoever.

Our service guide is also available to understand all aspects of what we offer.

When you’re ready to come forward, contact us and we’ll get you started!