How We Help Our Clients

Headway Strategy provides services to clients that focus on the three key areas of business success: Strategy, Growth, and Operations. By focusing on these three areas, we can enable businesses to define a clear and strategic plan for success that they use to grow their business and operate it as efficiently as possible. Whether a business is generational or new, grows organically or through acquisition, or simply needs some operational efficiencies, we are the firm to help ensure their longevity.

STRATEGY.

  • Fractional CIO & Executive Advisory

    Leaders today have an incredible number of topics that they have to be deeply familiar with. It is important, helpful, and effective to have a dedicated point of support for leaders to address topics at the deepest level possible. Our services enable them to have a trusted person to counsel them in all things technology, no matter the subject, time, or audience.

  • Technology Strategy

    Understanding the future and having a healthy strategic plan as to how your organization will approach technology is a key factor in the success of any business. Considering the market, future costs, business needs, user expertise, geographies, and so many more factors will plot the best strategic course for the brightest future possible.

GROWTH.

  • Mergers & Acquisitions

    When one organization merges with or acquires another, there is always a technology component to be worked through. It takes a consistent yet flexible process to ensure that all pieces are accounted for, get a proper disposition, and then those determinations are properly actioned. Breaking up is often just as difficult (sometimes more so) than merging because shared services have to be properly managed and service levels maintained.

  • User Experience & Adoption

    Communications is a key part of any implementation and ensuring that users get the proper information, in the proper and consumable way, and actually retain it is the most critical piece. In addition to known features, we help to train users in the new “ways of working” that these technologies are enabling within their products. These new ways are not something that users are familiar with so designing and constructing a proper plan is critical.

OPERATIONS.

  • IT Managed Services

    With our managed services offerings, we focus on ensuring the effective operation of your technology environment. Our managed services offering provides a successful combination of management and support. Our team focuses on ensuring that your infrastructure is sound, operational, and productive. We provide services such as endpoint management, cybersecurity services, patch management, IT asset management, software deployment, and a comprehensive knowledge base and documentation library. We also provide an attentive and effective end-user service desk experience, enabling omni-channel support and a 4-hour first-response guarantee. Find out more about our managed services offerings!

  • Managed Data Backup

    Our managed backup product leverages a mix of internal managed storage and cloud storage, enabling a versatile and effective model for backing up any types of data. With the ever-increasing adoption of the cloud, we focus on backing up workloads such as Microsoft 365 and Google Workspace, ensuring that not only is data protected, but your organization is abiding by necessary retention policies and compliance requirements.

    Our backup solution is customizable to every specific need and does not require clients to pick “packages” or features to receive a fully-featured solution.